When you buy your ticket, you must advice them if you require assistance, maybe all the way to the plane. It is thus the airline in question that is responsible in connection with your journey.

If you are an electric wheelchair user, it is important when making the flight reservations that you make sure the airline can carry an electric wheelchair. You must leave your own electric wheelchair when checking in at least four hours before departure; it will then be sent as freight. You can borrow a wheelchair at the check-in desk. Some airlines use electric cars to assist mobility impaired people to the aircraft.

If you have a folding wheelchair, you will usually be able to use it all the way to the departure gate. After this, it will be stored as luggage and the transportation is free of charge. The airline is responsible for assistance boarding the aircraft.

A friend or family member may escort you to the gate. This requires that your attendant has a special attendance pass which is often issued at the information desk. The attendant must inquire for a pass in person and bring a picture ID. In connection with journeys outside the Schengen area, the attendant must bring a valid passport in order to escort you through the departure area.

Danish airports are designed so that it is possible for wheelchair users to enter and exit without assistance. There is a lift to all levels and disabled toilets are provided. However, if you need help, you should contact the airport information.